Help / FAQ

Advanced Support

If you can't find any answer about your problem/question here, you can create a ticket here :

Open a Ticket

You can also contact us directly at :

Requirements for server to be submitted / to appear online

- Your server needs to be online to be accepted and you need to provide a valid IP address or hostname
- Your server needs to accept TCP connections on your server port (by default 3724)
- Your server needs to accept UDP connections on your query port (by default 27016)

Scoring system

Your score is based on the following values:

  • Server uptime
  • Votes
  • Achievements bonus


Votes are reset every month. Votes are limited to one per server per IP address (Internet Protocol) per day.


Your server is checked every 5 minutes and we keep track of your server status for 20 days. Your server uptime is based on the tracked values.

Is "" affiliated with Wurm Unlimited? is not affiliated with Wurm Unlimited. If you have a problem with the game, please ask for support on the official website of Wurm Unlimited: